Support

Write to support@hushminutes.com. A person answers.

Getting started

1. Open Hush Minutes and press Record. macOS asks for the microphone once.
2. Talk. The transcript appears as people speak.
3. Press Stop. The notes are written and the meeting is saved in the sidebar.

⌥⌘R starts and stops a recording from anywhere.

Hearing the other side of a call

Switch on Both sides before you record. macOS asks for the Screen Recording permission once; that is how macOS lets an app hear what the Mac plays. No picture of your screen is used. If you said no earlier, open System Settings, Privacy and Security, Screen and System Audio Recording, and switch Hush Minutes on, then reopen the app.

Nothing is being transcribed

• Choose Test Setup in the app. It checks the microphone, the Mac's audio, the transcriber and the folder for real, and says which one failed.
• Check the level meter next to the microphone while you speak. If it does not move, pick a different microphone from the same control.
• In System Settings, Privacy and Security, Microphone, make sure Hush Minutes is on.

The notes are plain, or missing sections

On macOS 26 with Apple Intelligence switched on, Apple's on-device model writes the notes. Without it, simple rules pick out decisions and commitments, and the notes say so. A section with nothing in it is left out rather than filled with guesses.

Where meetings are kept

Open Settings and choose a folder. Each meeting is its own folder of Markdown, so you can open, move, back up or delete it like any other file. To keep meetings on this Mac only, choose a folder that iCloud Drive does not sync.

Fixing a transcript or the notes

Open a past meeting and press Edit. The title, the notes and every transcript line can be changed. Renaming moves the folder, and ticked follow-ups stay ticked.

Bringing in a recording you already have

Choose File, then Import Recording (⌘I), or drop a sound file on the window. It is transcribed, given notes and saved like a live meeting.

Your own notes during a meeting

While recording, type in the line under the controls and press Return. Each note is stamped with its moment, kept word for word under "My notes", and the written notes lean on it.

Cleaning and redacting the transcript

Open Settings, then A clean transcript. Taking out um, uh and stammers is on by default. Masking swearing, redacting card and ID numbers, and redacting your own list of words are each off until you switch them on. Redaction happens before anything is saved and applies to new recordings; meetings already saved are not changed.

Meetings on your other devices

On the Mac, in Settings, choose Use iCloud Drive and pick a folder there. macOS keeps it in step through your own iCloud account. Hush Minutes itself uploads nothing.

On iPhone and iPad, turn on Keep meetings in my iCloud in the app's Settings. It needs iCloud Drive to be on for your Apple Account. It is off unless you turn it on.

On iPhone and iPad

The iPhone and iPad version is coming soon; this is how it will work. It records the room you are in: put the device on the table and press Record. It cannot hear the other side of a phone or video call; use the Mac for calls.

The first recording asks for the microphone. For a few languages iOS also asks about Speech Recognition, in Apple's own words; the app only ever runs it on the device. Meetings are kept in the app's folder, which you can see in the Files app under On My iPhone.

Asking the assistant out loud

Turn on the spoken assistant in Settings, then say "Hey Hush" followed by your question, for example "Hey Hush, am I free Thursday?".

Refunds

Purchases are made through Apple, and Apple handles refunds at reportaproblem.apple.com.

Still stuck? Write to us

Use the form, or email support@hushminutes.com. Never send a recording or a transcript you would not want read; a description is enough.