Hush Charts privacy policy

Last updated November 10, 2026

What the app does with sound

Hush Charts records the microphone, and on a Mac the Mac's own audio when you switch on Telehealth, only while a visit or dictation is being recorded. Speech is turned into text by Apple's on-device speech models; the app requires recognition to run on the device and will not record a language that would need a server. Notes and summaries are written by Apple's on-device language model, or by simple rules when it is not available. None of it leaves your device, and the app never uses Apple's Private Cloud Compute or any other server. No audio is kept.

What is stored, and where

Charts, visits, transcripts, notes and the audit log are kept in the app's own folder on the device. Each file is encrypted with AES-256 before it is written, with a key made on the device and kept in its Keychain; a copied folder or a backup shows nothing without that key. On iPhone and iPad the files also use the strongest file protection iOS offers, so they cannot be read at all while the device is locked, and they are excluded from backups. Nothing is put in iCloud. Delete a visit or a chart in the app; deleting the app deletes everything.

Copying a note

Copy for EHR leaves out the patient's name, record number and date of birth unless you ask for them, and the clipboard clears itself after the time set in Settings. On iPhone and iPad a copied note stays on that device and is never offered to your other devices through Universal Clipboard.

Permissions the app asks for

• Microphone and Speech Recognition: to transcribe what is said, on the device.
• Face ID or Touch ID: to open the app. The app is told yes or no; it never sees a face, a fingerprint or a passcode.
• Screen Recording (Mac only): only if you switch on Telehealth, because that is how macOS lets an app hear the other side of a video visit. No picture of your screen is taken or used.

Hush Charts never asks for your calendar, contacts, Reminders or location.

What is collected

Nothing. There is no account, no analytics, no crash reporting, no advertising and no tracking. The App Store privacy label is Data Not Collected. Nobody, including the developer, can see your patients' charts or hear their visits.

Patients' information

You decide how much of each patient to keep: a name or just initials, a record number or a local ID. Tell patients when a visit is recorded, and follow your practice's rules and the law on keeping and deleting records. Hush Charts makes no compliance claim; whether it fits your obligations is for your practice to decide.

This website

This site uses no cookies and no analytics scripts. Like any website, the hosting provider's servers see the address a request comes from when they answer it.

If you write to support

If you email support@hushminutes.com or use the form on the contact page, your message and address are used only to answer you. The form is delivered as an email by Resend, an email delivery service. Please never include anything about a patient.

Children

The app collects nothing from anyone, of any age.

Changes

If this policy changes, the new version is posted here with a new date.

Contact

Keith Adler, support@hushminutes.com